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Boston Scientific Corporation

Boston Scientific

FAQs

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How do I gain access to the content?

You will need to create an account. If you are a BSC employee, this may have already been done for you. Check your BSC email account for details of your username and password (Don’t forget to check your junk folder).

Login using these details to gain access to the content. Don’t forget to update your password!

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How do I access the lessons?

The lessons can be accessed directly from the homepage, or from ‘My Learning’ in the menu once you have logged in.

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How do I review my progress?

You can track your progress from ‘My Learning’. Here you will have an overview of your progress for each lesson, the associated knowledge check and progress status.

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How do I get help if something is not working?

If you are having any problems accessing the content, then use the button below to get in touch.

We will aim to respond to you as soon as possible.

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I have a specific question about urology and pelvic health content. Who do I speak to?

Please use the contact form available through the button below to get in touch. Ensure that you select ‘Educational Support’ in the dropdown category.

We will aim to respond to your questions as soon as possible.

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I am having difficulty accessing the content.

Please do not access the content using a VPN – tracking your progress through the lesson will not be possible.

Ensure that you access Educare Single-shot using a modern, up-to-date browser, such as Google Chrome, Safari, Opera, or Mozilla Firefox. Most accessibility issues arise from using non-supported browsers, such as Internet Explorer.

Tracking and functionality of lessons and knowledge checks may be affected when using non-supported browsers and may result in lessons not being marked as complete.

Please note that in some instances, lessons may not be marked as complete immediately on successful completion of a knowledge check. It may take several hours for the tracking software to verify the knowledge check result before the lesson is marked as complete. Please check back again in a few hours for verification.

If you continue to have problems, then contact us via the link below and we will get back to you as soon as possible.